Privacy Policy

The information provided on this website is for general informational purposes only. While we aim to provide up-to-date and accurate information, we make no representations or warranties of any kind, express or implied, concerning the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or graphics contained therein. Any reliance you place on such information is strictly at your own risk.

Through this website, you can link to other websites which are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Please note that the legal landscape is constantly changing. As such, any legal information we post is based on our understanding at the time of the post. This website and its contents are provided "AS IS" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Please be aware that while we will use all reasonable measures to ensure the confidentiality of information sent to us in the absence of an attorney-client relationship, communication with our law firm via email or text message does not constitute or create an attorney-client relationship.

We are committed to protecting your privacy. Personal and mobile data collected during SMS registration is used solely for account verification and will not be shared with third parties for marketing purposes under any circumstances. Data sharing is strictly limited to essential business operations or as required by law. Your data will not be transferred to external organizations.

We implement policies and procedures to prevent unauthorized sharing or access to your information. You have the right to opt out of communications or data collection at any time. To exercise your right to opt out, please follow the instructions provided in our communications or contact us directly at the contact information provided on our website.

If you require any more information or have any questions about our site's disclaimer, please feel free to contact us via the contact methods outlined on our website.

Information We Collect

We collect information in the following ways:

Information You Voluntarily Provide

When you contact us through a web form, live chat, phone call, text message, newsletter signup, or other communication method, we may collect:

  • Name
  • Email address
  • Phone number
  • Case-related details you choose to provide
  • Any other information you voluntarily submit

This information is used solely to:

  • Respond to your inquiry
  • Evaluate a potential legal matter
  • Communicate with you
  • Provide requested legal services

Submission of information through our website does not create an attorney-client relationship.

Automatically Collected Technical Information

When you visit our website, certain technical information may be collected automatically for security, performance, and analytics purposes. This may include:

  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Date and time of visit
  • General geographic region (derived from IP address)

We do not use this information to personally identify visitors who simply browse the website.

IP addresses are processed by our hosting and security providers for security, fraud prevention, and operational purposes. The firm stores IP addresses only in connection with voluntary form submissions or security logging.

Analytics

We use website analytics tools to understand how visitors use our website and to improve functionality, performance, and content.

Analytics tools may collect:

  • Pages visited
  • Time spent on pages
  • Navigation patterns
  • Click activity
  • Video interactions
  • Scroll behavior
  • Device and browser characteristics

Analytics data is used in aggregated and pseudonymous form to improve our website and services.

Where required, non-essential analytics technologies are subject to user consent through our cookie management tool.

Cookies and Similar Technologies

Our website uses cookies and similar technologies as described in our Cookie Policy.

Cookies may include:

  • Essential cookies (required for site functionality and security)
  • Performance and analytics cookies
  • Marketing cookies (if enabled)
  • Security and bot protection cookies

You may manage your cookie preferences using the consent tools provided on our website. Disabling certain cookies may affect site functionality.

Third-Party Services

We may use third-party service providers to support website functionality, including:

  • Hosting and security services
  • Analytics providers
  • Video hosting platforms
  • Live chat services
  • Marketing and advertising platforms (if enabled)

These providers may process technical information in accordance with their own privacy policies and applicable law.

We do not sell personal information.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information submitted through our website. However, no internet transmission is guaranteed to be completely secure.

Data Retention

We retain information:

  • For as long as necessary to respond to inquiries
  • As required for legal, regulatory, or recordkeeping obligations
  • As reasonably necessary for security and operational purposes

Your Choices

You may:

  • Decline non-essential cookies through our cookie management tool
  • Contact us to request updates to your information
  • Unsubscribe from marketing communications at any time

To make a request, please contact us using the information below.

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children through our website.

Geographic Scope

Kerr Robichaux & Carroll serves clients in Washington and Oregon, with our primary office located in Portland, Oregon. This website is intended to provide information about our legal services in these states.

Contact Us

If you have questions about this Privacy Policy, please contact:

Kerr Robichaux & Carroll
626 SE Alder St.
Portland, OR 97214
Phone: (503) 255-9092

Office Hours:
Monday–Friday
8:00 AM – 5:00 PM

You may also contact us through phone, website form submission, or available chat features.